01/28/2026 OIT Urgent Outage Notification(Resolved)

Tags Outage

  

What happened?

At 10:45 AM 1/28/2026, the SLCC Information Technology team identified an issue that affected Banner and Degree Works. This was caused by a networking service that went offline and prevented user authentication into Banner, Banner Self-Service and DegreeWorks.

Services were restored at 12:00 PM 1/28/2026 and all issues regarding this issue have been resolved.

What was affected?

  • Degree works
  • Banner 
  • Certain services on MySLCC

When did it start?

  • The issue was identified at 10:45 AM 1/28/2026
  • These issues were resolved as of 12:00 PM 1/28/2026 and all services are restored

What can you do?

  • At this time all services have been returned and no workarounds or troubleshooting is required.

 

Need help?
If you have any issues, please contact the Help Desk at (801)957-5555 or eLearning at (801)957-5125.