Reference Sheet for Infrastructure Services Primary Contacts
Description
This KB gives reference information for which team member within Infrastructure Services is the primary and secondary contacts for each service.
Reference
Director: Troy Thompson
AKIPS (Network monitoring system) - Thomas Thompson and Dave Sageser
Analog Fax - Robin Howard and Dave Sageser
Auto Attendant - Robin Howard and Dave Sageser
Call Accounting (ISI Infortel Select) - Robin Howard and Dave Sageser
Conferencing and Telephones - Robin Howard and Dave Sageser
e911 Services (Cisco - Emergency Call Reporting (ECR) - Robin Howard and Dave Sageser
eduroam - Alex Black and Bret Peterson
Elevator Phones - Robin Howard Dave Sageser
Fortinac - Thomas Thompson, Michael Hamilton, and Alex Black
JoinNow MultiOS (Secure W2) - Alex Black and Bret Peterson
Milestone - Video Surveillance - Nathan Howard and Ken Larson
Phone Directory - Robin Howard and Dave Sageser
Phone Services - Robin Howard and Dave Sageser
Request New Phone (Catalog Item) - Robin Howard and Dave Sageser
Routing - Alex Black
SSL VPN - Alex Black and Michael Hamilton
Talk-A-Phone - Robin Howard and Dave Sageser
Unidirect - Robin Howard and Dave Sageser
UPS Power (Data Closets) - Dave Sagesar and Michael Hamilton
WAN Connectivity - Ken Larson
WiFi - Alex Black and Bret Peterson
Wired Phones - Robin Howard and Dave Sageser
Xmedius Auto Attendant - Robin Howard and Dave Sageser