Description
This KB gives instructions on how to Set Fax Caller-ID
Criteria
This information is available exclusively to active SLCC faculty and staff.
How to setup the Fax caller-ID for Ring Central.
Setting the Caller-ID to your Department or Other Number for RingCentral
There may be times when a person wants to send a fax, but make it appear that it came from the main Department fax number, or someone else's fax number. To change the Caller-ID of the outgoing fax, follow these steps:
[1] From the RingCentral App, choose Settings In the lower left-hand corner of the app window. (Or go to the RingCentral website, skip to Step 3)
[2] Then choose Phone in the menu bar, scroll down to General and then click the Edit button for Extension Settings.
[3] This will open a web page (RingCentral). Choose Outbound Calls/Faxes. Expand Fax Settings, and Edit your Fax Number.
[4] Enter in the updated number you want displayed as your sending fax's Caller-ID. Then click Done.
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If you have any questions or issues, you can contact Technical Support:
Telephone: 801-957-5555
Email: helpdesk@slcc.edu