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Description
This article explains how students, staff, and faculty can create or reset an SLCC password. It also provides guidance for an account that is temporarily locked.
Who Can Use This Article?
- New and currently enrolled students
- Current SLCC staff
- Current SLCC faculty
Before You Begin
You will need your SLCC username and access to at least one security verification method registered on your account.
If you do not know your username, go to MySLCC and select Retrieve Your Username under Account Assistance.
Create or Reset Your Password
- Go to MySLCC.
- Select Create/Forgot Your Password under Account Assistance.
- Enter your SLCC account address:
- Students: username@bruinmail.slcc.edu
- Staff and faculty: username@slcc.edu
- Complete the verification prompt and select Next.
- Choose one of the available verification methods and follow the instructions.
- Create and confirm your new password.
- Return to the SLCC service you were trying to access and sign in with the new password.
Note: The verification methods shown depend on the security information previously registered on your account.
Password Requirements
Your new password must:
- Be at least 15 characters long.
- Meet at least three of the following requirements:
- Contain an uppercase letter (A–Z)
- Contain a lowercase letter (a–z)
- Contain a number (0–9)
- Contain a special character, such as !, @, #, or $
Tip: Create a unique password that is easy for you to remember but difficult for others to guess. Avoid using your name, username, Student ID, any part of your email address, or other personal information.
If Your Account Is Locked
An SLCC account may temporarily lock after repeated unsuccessful sign-in attempts. In most cases, the account will automatically unlock after approximately 15 minutes. Once the lockout period has expired, try signing in again. If you do not remember your password, use the password reset process instead of continuing to attempt to sign in.
If You Cannot Complete Verification
Contact the SLCC Help Desk if:
- No verification methods are available.
- You no longer have access to your registered phone or personal email.
- Your SLCC username or account is not recognized.
- You continue to experience problems after resetting your password.
SLCC Help Desk
Phone: 801-957-5555, option 0
Email: helpdesk@slcc.edu
Support site: support.slcc.edu
Common SLCC Sign-In Pages