SLCC (Salt Lake Community College) Password Reset methods

Reset your password using an email address
Sends an email to the email address you previously set up in two-step verification or security info. If your administrator has turned on the security info experience, you can find more info about setting up an email address in the Set up security info to use email (preview) article. If you are not yet using security info, you can find more info about setting up an email address in the Set up my account for two-step verification article.

1. Select Email my alternate email, and then select Email.
2. Type the verification code from the email into the box, and then select Next.
3. Type and confirm your new password, and then select Finish.

Reset your password using a text message
Sends a text message to the phone number you previously set up in security info. If your administrator has turned on the security info experience, you can find more info about setting up text messaging in the Set up security info to use text messaging (preview) article. If you are not yet using security info, you can find more info about setting up text messaging in the  Set up my account for two-step verification article.

1. Select Text my mobile phone, type your phone number, and then select Text.
2. Type the verification code from the text message into the box, and then select Next.
3. Type and confirm your new password, and then select Finish.

Reset your password using a phone number
Places an automated voice call to the phone number you previously set up in security info. If your administrator has turned on the security info experience, you can find more info about setting up a phone number in the Set up security info to use a phone call (preview) article.

1. Select Call my mobile phone, type your phone number, and then select Call.
2. Answer the phone call and follow the instructions to verify your identity, and then select Next.
3. Type and confirm your new password, and then select Finish.

Reset your password using a notification from your authenticator app
Sends an approval notification to the authenticator app. If your administrator has turned on the security info experience, you can find more info about setting up an authenticator app to send a notification in the Set up security info to use an authentication app (preview) article. If you are not yet using security info, you can find more info about setting up an authenticator app to send a notification in the Set up my account for two-step verification article.

1. Select Approve a notification on my authenticator app, and then select Send Notification.
2. Approve the sign-in from your authenticator app.
3. Type and confirm your new password, and then select Finish.

Reset your password using a code from your authenticator app
Accepts a random code provided by your authentication app. If your administrator has turned on the security info experience, you can find more info about setting up an authenticator app to provide a code in the Set up security info to use an authentication app (preview) article. If you are not yet using security info, you can find more info about setting up an authenticator app to provide a code in the Set up my account for two-step verification article.

1. Select Enter a code from my authenticator app, and then select Send Notification.
2. Open your authenticator app, type the verification code for your account into the box, and then select Next.
3. Type and confirm your new password, and then select Finish.
4. After you get the message saying that your password has been reset, you can sign into your account using your new password.
5. If you still cannot access your account, you should contact your organization's administrator for more help.

After successfully entering a valid password correctly in each field you will receive a message stating “Your password has been reset.”

You should receive a confirmation email that comes from an account like, "Microsoft on behalf of your organization." If you get a similar email, but you did not recently reset your password, you must contact your organization's administrator immediately.