What is Microsoft Multi-Factor Authentication?
MFA is an additional layer of security that helps protect your account from unauthorized access by requiring you to provide two or more pieces of evidence when signing in.
What are my authentication options?
- Microsoft Authenticator app (Preferred Method) - Microsoft authenticator is the preferred solution for approving MFA requests. It provides simple push notifications so the user does not have to enter codes into the authentication dialogue and can generate 6 digit codes if needed.
- SMS Codes (Less Secured) - Users can receive text messages / SMS containing codes they can enter to approve the authentication.
- Phone Calls (Less Secured) - Users can register a mobile phone number to receive a call that prompts them to approve the authentication.
- Secure Token (FIDO2 key like the YubiKey) - Users can register a token for passwordless authentication
Should I set up more than one MFA option?
Absolutely! Having more than one option will help you in the event you get a new phone (but didn't change the number).
What if I don't have a smartphone?
Microsoft multi-factor authentication allows users to verify authentication using three methods: the Microsoft Authenticator App, SMS text messaging, or an audio phone call.
Users without a smartphone should follow the instructions in option 2. Users will then be prompted to choose if they want to receive an authentication code via text message or a phone call.
How do I change my authentication method?
You can update your authentication methods by going to: https://aka.ms/mysecurityinfo?tenant=slcc.edu.
What if I am being prompted to use MFA much more than I was with DUO?
Please see or KB Article - Authenticator is requiring me to authenticate on the same computer/device multiple times daily
What if I need help setting up MFA?
Watch this instructional video: Set up multi-factor authentication with a mobile device in Microsoft 365, or follow the instructions : Setting up Multi-Factor Authentication at SLCC.
If you still need help, contact the SLCC Help Desk (801-957-5555), or you can ask for basic assistance in one of SLCC's computer labs (Lab staff can help with the process, but don't have all the tools the Help Desk has to help you, so may need to send you there if something needs to be fixed with your account).
Who can request for Multi-Factor FIDO2 Yubikey?
- Faculty/staff: $25/token if user has smart phone and doesn't want to use Microsoft authenticator app.
- Current/future term students: Depending on demonstrated need.
- Alumni/retirees: Depending on demonstrated need.
Where can I purchase a Yubikey?
- Security Key C NFC by Yubico USB-C $29.00
Yubico.com or Amazon.com
- Security Key C NFC by Yubico USB-A $25.00
Yubico.com or Amazon.com