Where can I get help with Lumen OHM?

OHM Support Resources

OHM is the preferred online math homework site used by SLCC. It is intended to integrate seamlessly with Canvas courses. SLCC has a contract with Lumen Learning to provide support for OHM to our instructors. 

Lumen Learning Support for OHM:

• OHM support documentation
• Submit a help desk ticket 

Additional OHM Resources for Instructors

• How do I access OHM? (SLCC FAQ)
• Getting Started Guides
• Course Format Orientation video (8:37) (prepared by James Souza)
• Instructor Training Course for OHM
• Instructor Help and Info Forum (a chance to learn from your colleagues)
• If your course is experiencing difficulties and you need to reconnect a specific assignment, please review these detailed instructions prepared by SLCC's Math Department: OHM 2016-2017 Department Guide Instructions.docx

Student Support and Information

• OHM Student Help Page

Canvas Support for Faculty and Students

• The Canvas portion of OHM is supported by SLCC's Canvas Administrators in conjunction with OHM. Please call 1-833-250-2077 (toll free) or 1-801-957-5125 Option 1 (Students), or Option 2 (Faculty).
• See also: Request to install LTI tool in Canvas Form