The Request Computer and Email Access Form is used for requesting changes to existing accesses. All SLCC Employees automatically receive an Active Directory account, are granted access to the wireless network and computer logins, as well as their Microsoft 365 account (Outlook, Word, Excel, PowerPoint and more), plus a local Home (H:) drive. This form is for requesting any additional access needed. Examples include, but not limited to, other shared drives (such a department folders), shared email folders, eTrieve and Degree Works access.
* PLEASE NOTE THAT FOR BANNER ACCESS – You will need to fill out the REQUEST BANNER ACCESS FORM
Once the form is submitted, you will be provided with a Service Request # that can be used to track the progress of the various items within the request.
NOTE! Each Request can contain one or more Task Numbers (TASK).
The Request Computer and Email Access Form is divided into sections. Each section (with the exception of the first two) are where access is requested based on the resource. If access for a particular section is not needed, then that section can be left blank. The only areas that MUST contain information are in the first two sections. These are designated by a star (*). You will not be able to submit the form unless these required fields are filled out.
GENERAL INFORMATION – This is auto-filled by the user submitting the form.
Location must be entered first by Campus-Building and then by Bldg-Room Location.
Note: The Bldg-Room location will not be available until you select the Campus-Building.
If at any time the information you feel should be in here does not show up, contact the OIT Technical Support Help Desk for additional support.
EMPLOYEE TYPE INFORMATION – This section further defines the person the access is being requested for.
Employee type is a drop-down selector
New or Current Employee drop-down selector
Access Request Details - This section is where additional or updated access to the SLCC network is being requested.
A good rule of thumb is if you don’t know if the employee needs certain access for, then more likely they don’t.
Shared Drive Access– Check the box to indicate that additional/updated access is needed. In the additional information area, enter in the specific network folder (department drive, etc.) path or the department name and why type of access is needed (Read Only or Modify).
Shared Mailbox Access – Check the box to indicate that additional/updated access is needed. In the additional information area, enter in the specific Public Folder or Distribution List you need access to (for example, the department email address).
NOTE!!! This form is not used to gain access to another employee’s email account regardless of the situation. This type of request MUST be submitted directly to and approved by Human Resources at 801-957-4210.
ETRIEVE CONTENT ACCESS – This section is used to request access to eTrieve/Nolij. eTrieve is a document storage process used by SLCC.
DEGREE WORKS ACCESS – Select if the employee needs access to Degree Works.
TELECOMMUNICATION NEEDS – This section is used to request access to a multitude of communicate resources used throughout SLCC. The access requested in this section is not automatically assigned to new hires.
Create RingCentral call center team Account – This option is used to request access to an existing Call Center account. If your position requires access to these specific accounts, check the box and indicate the Call Centra Account you need access to.
Create Ring Central Account – This is selected for employee needs a Ring Central Account to be created, which automatically includes a voice mail.
Do you need a new phone extension created, or will you be using an existing extension? – This is selected for employees that need a new or existing extension assigned to them.
Current Extension Selected – Please enter the extension number to be used.
Will a new phone need to be purchased? – Please select if you need a physical phone to be purchased..
Select type of phone to be purchased – Please select the type of phone needed.
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When you are done, click on the Submit Request button. Once your request has been submitted, you will be given a Request Number (REQ). Keep record of this number for tracking the process of the various access requested.
If you have any comments or suggestions, please provide them in the Feedback section below.
If you have any questions or issues, you can contact Technical Support:
Telephone: 801-957-5555
Email: helpdesk@slcc.edu